Jaid (formerly Opsmatix), a fintech providing AI-powered human communication solutions, has completed a GBP3m (USD3.1m) funding round led by Sure Valley Ventures, a VC firm that invests in early-stage software companies. Jaid provides AIaaS solutions to businesses to automate a variety of use cases, including client service automation, sales automation, payment exception processing, and claims administration processing. With the new funding, Jaid plans to expand its machine learning team, build out business development efforts across America and Europe, and expand into Asia. Jaid’s focus to date has been on the financial services industry with a roster of clients including ClearBank, Syndio, Calastone, and Legal & General.
